Gift Cards

Shoppers Mall gift cards can be purchased at our Gift Card Kiosk, located beside Dollarama. Digital Shoppers Mall Gift Cards can be purchased at https://shoppersmall.egifter.com/   

For businesses or organizations interested in purchasing a large quantity of Shoppers Mall gift cards, please e-mail shoppersmall@morguard.com or call 204-571-4532 for assistance. 

Shoppers Mall gift cards are perfect for any gift occasion and can be purchased in any denomination from $5 to $500.

  • Birthdays
  • Anniversaries
  • Mother’s Day
  • Father’s Day
  • Weddings
  • Graduations
  • Christmas

Gift cards are redeemable at most Shoppers Mall stores and services excluding: GoodLife Fitness, Scotiabank, Tim Hortons and some seasonal tenants. Check the balance of your Shoppers Mall gift card online at GetMyBalance.com or by calling 1-800-755-8608.

Not in the mood to shop with your Shoppers Mall gift card? Catch the latest movies at Landmark Cinemas or dine at one of the delicious restaurants and use the gift card as a form of payment.

*As of November 15, 2022 all cards are issued by Peoples Trust Company. 


Gift Card FAQ

How can I buy a Shoppers Mall gift card?

Physical Shoppers Mall gift cards can be purchased in person at our Gift Card Vending Machine located beside Dollarama.

eGift Cards are now available! Purchase eGift Cards online HERE 

Please note Shoppers Mall eGift Cards are only available through the link above, we do not partner with any third-party gift card sellers.

For Corporate orders or large gift card orders, email shoppersmall@morguard.com

 

Can I purchase a Shoppers Mall gift card online?

Yes! eGift cards can be purchased HERE. These eGift cards are delivered to email and are compatible with Apple or Google phone wallet.

Please note Shoppers Mall gift cards are only available through the link above, we do not partner with any third-party gift card sellers.

 

How do I use a Shoppers Mall eGift card?

You can use your Shoppers Mall eGift card the same way you use any mobile-wallet compatible payment card:

Pay with your iPhone

  1. To use your card:
    • If your iPhone has Face ID, double-click the side button. If prompted, authenticate with Face ID or enter your passcode to open Apple Wallet.
    • If your iPhone has Touch ID, double-click the Home button.
  2. Hold the top of your iPhone near the contactless reader until Done and a checkmark appear on the display.

Pay with your Android Devices Using Google Wallet

  • Unlock your phone.
  • Hold the back of your phone near the payment terminal.
  • Wait for the blue checkmark or confirmation tone.


Is the eGift card a voucher? Can I print it and give it to my recipient?

No - this is a fully digital eGift card. These eGift cards are compatible with and can only be used once configured to your mobile phone wallet. A print out of the eGift card will not be accepted by retailers. Your eGift card cannot be redeemed at the gift card kiosk by Dollarama. Your eGift card value cannot be transferred to a physical card.

Our eGift cards come with plenty of virtual greeting cards for every occasion! If you or your recipient prefer a physical card, please make your purchase at our gift card kiosk, located by Dollarama.


My recipient did not receive their Shoppers Mall eGift card!

Not to worry! Please instruct your recipient to check their Junk mail or Promotions mailbox (Gmail). If they have not received an email, please contact shoppersmall@morguard.com to double-check the email address used and/or resend the Order Confirmation.

 

My eGift card is not showing up in my Get My eCard app?

If you already had the Get My eCard app downloaded, try logging out and back in and your new gift card will appear.

 

Why is there a fee for eGift Cards?

There is a small fraud mitigation fee of 1.5% for eGift Cards, paid at time of purchase. This fee helps keep digital transactions safe and helps prevent fraudulent transactions.

 

Do I need to have a mobile device to use a Shoppers Mall eGift card?

Yes, Shoppers Mall eGift Cards are compatible with Apple and Google mobile wallets. Your mobile device will be required to make purchases with participating retailers. Please see “How do I use a Shoppers Mall eGift Card for instructions on using your digital card.

 

How do I check the status of my eGift Card order?

You can check your order status HERE. You will need your Order Number and Purchaser Email to check your order status.

 

What methods of payment are accepted?

You can purchase Shoppers Mall gift cards at the kiosk or online using a Debit or Credit card.

 

How much can I load on a gift card?

Shoppers Mall Gift Cards can be loaded with amounts ranging from $5 to $500 per card.

 

How do I use my gift card?

Your Shoppers Mall Gift Card is a form of payment for purchases in Shoppers Mall. It is presented to participating merchants/stores at Shoppers Mall. You simply present your card at the time of purchase, and the appropriate funds are deducted from your card which will complete your purchase.

 

Do Shoppers Mall gift cards expire?

The funds on Shoppers Mall gift cards never expire, however the card plastic does. The date the card plastic expires is listed on the back of the card. If your card plastic expires, please call 204-571-4532.

The funds on your digital gift card do not expire. However, the card data itself has an expiration date, which you can view in the Get my eCard app. If your card expires and you still have a remaining balance, you can request a replacement card by contacting customer support.

Please note that as of November 15, 2022, Peoples Trust Company issues all Shoppers Mall Gift Cards. It's important to note that the funds on the card are not insured by Canada Deposit Insurance Corporation (CDIC) or any other government deposit issuer or agency. Gift cards are not subject to any maintenance, or monthly fees. 

 

Where can I use my Shoppers Mall gift card?

Your Shoppers Mall gift card can be used to make purchases in over 80 stores and services at Shoppers Mall. Exceptions include: Scotia Bank; Good Life Fitness; and Tim Hortons.

Additionally, most temporary kiosks/stores are unable to accept Shoppers Mall gift cards. Please ask before making your purchase.

 

How do I return something purchased with my gift card?

Refunds are always subject to the retailer's return policy.

Retailers will need your Shoppers Mall gift card to complete a return/refund. Please note that the Gift Card works as a credit card; therefore, the return will not show up on your card for 2-5 business days, after which, the full return amount will be placed back on your card.

We recommend you retain your gift card until you are satisfied with your purchase.


What if my purchase amount is more than the available balance on my gift card?

This is not a problem for most retailers. They will simply deduct the full amount you have on your Shoppers Mall gift card, and you may complete the remaining balance with an alternative form of payment.

 

Is my gift card reloadable?

Shoppers Mall gift cards are not reloadable.


Can I cancel or refund a Shoppers Mall gift card?

Shoppers Mall gift cards cannot be canceled, refunded, or redeemed for cash. Click here for the complete Gift Card Cardholder Agreement.


Can I use my Shoppers Mall gift card at other shopping centres?

Shoppers Mall gift cards are only valid at participating stores within Shoppers Mall. Please note these gift cards cannot be used in other shopping centres.


My card was declined but I know there is money on it, why?

If a store attempts to redeem a value higher than that of your gift card, it will be declined.

If you plan to buy something that costs more than the stored value on your gift card, kindly inform the store employee of the card's balance so that they can split the transaction if it's feasible in their system. You can check the gift card's balance by visiting getmybalance.com.


How can I check the balance on my gift card?

To check your card balance, visit getmybalance.com or call 1.800.755.0085.

Once you are on the getmybalance.com website, enter the 16-digit number on the back of the card and the 6-digit SC number located on the bottom right of the card.

 This Card is issued by Peoples Trust Company. Card funds are not insured by the Canada Deposit Insurance Corporation (CDIC) or any other government deposit issuer or agency. Please see the full cardholder agreement here.

Gift Card Holder Agreement


I lost my gift card, what do I do?

In case of loss or theft, contact shoppersmall@morguard.com for assistance and provide a copy of your receipt or transaction details.